CRM is very much important for every business. Right from small, medium to large, every business would need such an application in order to take their business to greater heights. Are you a small or medium sized business owner? If yes, hosted CRM would be the right choice as it […]

Having very recently graduated from a well-respected English university, it is with a relatively small amount of regret that I admit; I have not yet found myself a place on the much-revered graduate employment scene. I am currently working part-time at a supermarket, as I have been doing since I […]

Leaders of the European Union agreed on 29th June to create a single EU Patent System and to establish a European patent court, which will have its headquarters in Paris with two specialised divisions in London and Munich. Most industry experts, however, have expressed their disappointment and concern over the […]

Search engine Google has offered to settle an ongoing antitrust investigation by the European Commission in an attempt to end possible proceedings against the web giant. Google’s chairman, Eric Schmidt, has sent a letter to European Commissioner Joaquin Almunia, expressing his hope that a deal could prevent a fully-fledged and […]

A rapid surge in mobile payment initiatives is putting pressure on banks and mobile phone operators to move into the mobile payments industry quickly, after Deutsche Telekom and MasterCard announced they have formed a Europe-wide mobile payments partnership. ‘If financial service providers delay taking an active interest in mobile business […]

The East African Community (EAC) countries have been praised for their success in mobile money services but should make serious efforts to harmonise the different legal frameworks that cover the industry in the region, the United Nations Conference on Trade and Development (UNCTAD) has said. UNCTAD has released a report […]

The Netherlands passed a law in 2011 which prevents internet service providers from charging more for certain types of content, effectively making ‘network neutrality’ the norm. The Netherlands is the first country in Europe to enact such legislation and follows the lead of Chile, who enshrined the principle into law […]

As the online commerce market in China is rapidly expanding, businesses and consumers are demanding an update of the country’s complex regulatory framework. A range of decrees, regulations and provincial frameworks are currently in place, regulating issues such as domain names, internet surveillance and monitoring, electronic signatures, telecommunications, online content […]