How to Choose a Care Home

December 12, 2014 3:35 pm

How to Choose a Care Home

Transitioning to a care facility can be both emotionally and physically draining and it can prove to be traumatic for the entire family. This is the reason why it is extremely important to do your research and find a place that suits most of your quality and quantity parameters. Most families look for such facilities when the situation becomes dire and immediate action is required; this is why it is extremely important to know the mechanics of the system and also what to look for.

Making the Choice

A vital part of the process is to take time while making a choice, also never let anyone pressurize you to make a decision. You need to make an onsite visit to care home in Crawley like Ashtonleigh Residential Care Homes and ask lots of questions. Use your instincts in such situations to judge the quality parameters. Comparing is also a vital tool to narrow things down, talk to inmates and also ask the non-managerial staff for their opinions. Here are a few points to get you started.

Make a Call

You can gather a lot of information from a regular phone call – Do they answer the phone on time? This will tell you how they will handle emergency calls. Is it answered by an informed staff? This will tell you if all the members of the staff are trained and know what they are doing. What questions are you asked? This is important as well; it shows that they actually care. Did they offer to get back to you? They should immediately offer to send brochures, pamphlets and invite you for an industrial visit to the residential care home in Horsham.

Corporate Brands Do Not Necessarily Reflect Quality

Big brands are not always better; sometime even well known names don not provide quality services. So, any sort of reports cannot blindly be relied upon. This is why it is extremely important to visit the premises and explore the property at length. Make sure that you visit more than once and at different times of the day.

Talk to the Manager

During the initial visit to the property, you are sure to be given various assurances about the quality and the levels of care services provided. This is especially the case for routine outings, doctor visits, and other such perks. Most of the times, these promises do not become reality and you can be easily let down. Make sure you validate these facts before blindly acknowledging them. Ask specific questions, this will let the manager know that you are a highly involved family member, and that you cannot be given false information.

How is the Property Build?

The place should be built in such a way that it will facilitate movement of the elderly. Can the balcony be accessed easily? You need to make certain that wheel-chairs can be self propelled though the premises and doorways; and corridors and large enough to go through unaided. Many care homes in Crawley are constructed keeping in mind the old people. They have support railing along the corridors and also have service and passenger lifts and some also have escalators.

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