Customer satisfaction in the UK is in decline. While the telecommunications and media industries show an increase in satisfaction levels, all other sectors, including retail, insurance, utilities, transport, banking, public services and food all show a decrease, according to the UK Customer Service Institute’s UK Customer Satisfaction Index Report. So, how […]

Pexels – CC0 Licence Inspiring our customers is about that experience we offer them. Trying to improve customer loyalty isn’t just about the offers we give them but it’s about the experience that pleases the senses. While many people are operating exclusively online when we want to improve our customer […]

Owning a horse is unlike owning any other kind of animal. They are known for their incredible personalities, stunning agility, and grace, and who wouldn’t want to head out into a field and be greeted by a beautiful piebald pony every morning? It is the dream of millions to own […]

Pixabay. CCO Licensed. Fed up of spending huge amounts of money on fuel? Here are several changes you may be able to make to help reduce your fuel expenses. Consider your vehicle Certain vehicles are more fuel-efficient than others. Older vehicles tend to do less miles per gallon – particularly […]