There are many different facets of a business, but arguably one of the most volatile and difficult to get a grip on is employee relationships. After all, there is a certain amount of predictability within the market and it can be influenced. Trends can be groomed into the public and how well your product does can usually be dictated by marketing and not so much the quality of the product itself. Employees, however, are an enigma. Human feelings are very difficult to understand and each of your employees will require different levels of attention and different strategies in order to gain their trust.
Understand Your Employees
Getting employees on your side can be tough, but it doesn’t need to be a difficult process. The first step is to understand what your employees are about. Are they treating your workplace like a job or a career? Are you just a stepping stone in their overall career path, or are you their end-game? You need to understand how your employees think and think about what they want from your business. This can usually be deduced from the interviewing process. Some recruits will outright tell you what they want from your business, and you can usually tell when a recruit has something they’re hiding.
If you understand what your employees want then you can do a good job of meeting their needs. You don’t have to bend over backwards to accommodate what they want, but you also shouldn’t completely neglect their needs. Try to speak with your employees on a regular basis so that you understand their situation. For starters, try and start up a conversation about their lives. Perhaps ask if they have children, what they plan to do in the future, their hobbies and so on. If the employee has children or illnesses that prevent them from working overtime, then take that into consideration when they call in sick or if they decline your offer to attend a staff dinner meet-up.
Give Them Goals
It’s important to set goals for your employees to reach and you can also reward them for their efforts. For instance, if an employee has been falling behind on their work, then make it a goal for them to successfully finish their day of work without leaving anything behind. Give them small rewards for working hard, and make sure to keep them updated with an employee performance report so that they know the areas they need to improve and the areas that they excel at.
You can also give them goals in the form of advancement. If you promise your employees the chance of advancement, then they are more likely to put in the effort to advance up the career ladder. For example, if you are a new business then you are going to have vacant spots for senior members of staff if you grow. If you take on new employees as a startup then you can give them the opportunity to advance to a higher position should they take the chance to work with a new startup. By planning ahead and giving your employees the chance to improve themselves and work their way up your company, you are giving them the motivation to work hard and they will be more likely to stick with your company for the long-term.
Show Them You Care
Many employers around the world don’t care much about their workers. For example, there are many horror scenarios at construction sites, such as workers not being given adequate safety equipment, not being taught how to operate tools properly or not having the right support when working underground or on a skyscraper. These situations should never occur because they break health and safety regulations, but there are times when employers completely neglect this and the workers don’t have a say in matters because they are too afraid of being fired or losing their income.
Show your employees that you care about their health and safety. This service should help you understand what it means as an employer to look after the health and safety of your employees. You have a legal responsibility to protect their wellbeing—even if the job is an office one. You need to worry about their seating positions, if their chairs are comfortable or causing strain, or if you are pushing your employees too hard and, as a result, they’re injuring themselves through eye strain, wrist strain or other complications.
Go Beyond the Workplace
Inspiring loyalty in your employees doesn’t have to be restricted to just the workplace. There are many different ways to get employees on your side outside of the office, such as giving them support at home. Whether they’re struggling to look after their child at home with their partner, or if they’ve been suffering from illnesses or perhaps even a natural disaster has ruined their home, giving them the support they need at home will be inspirational and will motivate your employees to work harder and stick with your company.
Understanding your employee’s home situation is a bit of a gamble if you ask them suddenly. Many people would prefer to keep their work and personal life separate, but as long as you show genuine concern for your employee’s wellbeing at home, then they are more likely to open up to you and tell you about problems they are having at home and give you the opportunity to help them out. Keep in mind that when you hire an employee you’re putting money on a long-term investment. Helping an employee out by offering them a few extra days off work to look after their family members or to help them fund a replacement for their electronic devices is a small monetary investment, but it will have long-lasting effects on their loyalty to your business.
To summarise, make sure that you are treating your employees with the respect they deserve. You’re investing in a long-term employee that could be with your company until the day that they retire, so invest money, effort, and time into their wellbeing so that they can flourish and develop themselves while they work for you.